If you've been using Webflow for a while, you might have noticed (or NOT have noticied) that some of your older forms are missing the per-form email notification settings that Webflow rolled out relatively recently.

I ran into this on a client project and spent more time than I'd like to admit trying to figure out why the feature just wasn't there. So here's what's actually going on, and how to fix it.

The Highlights

Webflow launched a per-form email notification setting; where you can configure recipients, sender name, subject line, and body on a per-form basis. Good news! This is very useful. The bad news is it only appear on forms that were created *after* the feature launched.

If your form was built under the older global email notification system, you won't see the new settings. Sadly, there's no warning or indication that you're looking at a legacy form. The feature simply doesn't show up.

How to Get the New Settings

You have two options:

1. Create a new form block. A fresh form will automatically have the per-form notification settings available.
2. Duplicate your existing form. Duplicating a legacy form will refresh the backend somehow, and give you access to the new per-form settings.

Either approach works. But if you go the duplication route, there's a catch.

The Catch: The Empty To: field

When you duplicate a legacy form, the new form's Email Notifications panel does show up, but the "To:" field isn't empty. Instead, it contains an empty pill element, a small dismissible tag with just an "X" button and no email address inside it.

This is a problem for a few reasons:

• It looks configured. At a glance, the pill makes it seem like a recipient has been set up. You'd have to look closely to realize there's no email address in it.
• ‍Submissions go nowhere. If you publish without catching this, form submissions won't generate any notification emails. No error or other notification to alert you to hte problem.
• ‍The rest of the settings arereset. Sender Name, Subject, and Body all revert to generic site-level defaults. Nothing carries over from the original form.

The correct behavior would be either a completely empty "To" field or a properly populated pill with a valid email address. An empty pill that looks like a configured recipient is definitlely a bug.

Make sure to review all the settings and send a test submission to make sure everything is working.

Wrap Up

If you're an agency managing multiple client sites, some of those forms have probably been around for years without being touched. You might be expecting the per-form notification feature to just be there, and when it's not, there's nothing in the UI that tells you why.

Additionally, if you duplicate a legacy form thinking it'll carry over the original settings, you might get slapped by the NEXT bug where the settings don't carry over.

Hopefully this saves someone else the headache.